Shipping & Returns

Enjoy shopping on mushkiya.com with these great return policy features:

3 Days Returns

You have 3 days to make a refund request after your order has been delivered (from the date of receipt).

Note:- All customized/discounted (Sale) articles are not entitled to any exchange or refund.

Easy Returns

You can return most of the products you have bought (except a few - Please check FAQ).

Please note that you need to take care of the return shipping costs.

Note:- All customized/discounted (Sale) articles are not entitled to any exchange or refund.

Full Refunds

If the item you have received is damaged, defective or not as described on the website, you will receive a full refund along with any shipping fees applied.

Final decision/approval to be made by Mushkiya Management.

Note:- All customized/discounted (Sale) articles are not entitled to any exchange or refund.

Authenticity Guarantee

If your purchase is found to be counterfeit, you will receive a full refund along with any shipping fees paid.

Final decision/approval to be made by Mushkiya Management.

How does Return Policy Work?

Initiate A Return

Call our customer support number +91 9891136261/ +91 8447836261 or return via Email :- info@mushkiya.com / My Accounts/ My Orders page.

Note:- All customized/discounted (Sale) articles are not entitled to any exchange or refund.

Schedule Pick-up

You (Customer) shall arrange to send it back (check FAQ) and bear the cost of shipping to our office.

Note:- All customized/discounted (Sale) articles are not entitled to any exchange or refund.

Return the Item

Pack the item in its original state and packaging. Make sure that all the tags are intact.

Final decision/approval to be made by Mushkiya Management.

Note:- All customized/discounted (Sale) articles are not entitled to any exchange or refund.

Refund Processed

Once we receive your returned item, we will inspect it and process your refund.

Final decision/approval to be made by Mushkiya Management.

Note:- All customized/discounted (Sale) articles are not entitled to any exchange or refund.

General Policy:

  • You (Customer) should send the products through any of the reputed couriers within 3 days from the date of confirmation.
  • Always write ‘not for sale or ‘Defective good return’ on the cover while sending us the products.
  • Please inform us about the returning of the product to us at info@mushkiya.com and by calling/WhatsApp us on 9891136261 mentioning your ORDER ID.
  • The products being returned should be returned in the ORIGINAL CONDITION along with TAGS and PACKING.
  • If upon receipt, we found that the product is USED, WASHED, ALTERED, or is not in ORIGINAL FORM, no refund or exchange or return is accepted.
  • Return of goods that are custom-made, pre-stitched, or prepared as per your specific order will not be accepted.

Note:- All customized/discounted (Sale) articles are not entitled to any exchange or refund.

Exchanges:

If you want to make an exchange, let us know.

Call our customer support number +91 9891136261/ +91 8447836261 or return via Email :- info@mushkiya.com / My Accounts/ My Orders page.

Please note that you need to take care of the return shipping costs.

Your price is guaranteed In the event your purchase was made during a sale, you are still eligible to purchase your exchange item for the price you paid at the time of the original purchase.

 

Clearance! Items cannot be returned or exchanged.

Note:- All customized/discounted (Sale) articles are not entitled to any exchange or refund.